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Privacy Policy

Last updated March 25, 2026

Net-Tech ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, business name, and mailing address provided through our contact or support forms.
  • Usage Data: IP address, browser type, pages visited, time spent on pages, and other diagnostic data.
  • Cookies & Tracking: We may use cookies and similar technologies to improve your experience on our site.

2. How We Use Your Information

  • To provide, operate, and maintain our IT services.
  • To respond to your inquiries and support requests.
  • To send transactional messages related to your service requests (e.g., appointment confirmations, ticket updates, service reminders).
  • To send promotional or marketing messages only if you have provided explicit opt-in consent.
  • To improve our website and services.
  • To comply with legal obligations.

3. SMS/Text Messaging Policy

By providing your phone number and checking the appropriate consent boxes on our forms, you agree to receive text messages from Net-Tech. Our SMS practices are as follows:

  • Transactional Messages: If you consent, we may send non-promotional messages such as appointment reminders, service updates, account notifications, and support-related communications. Message frequency varies based on your service activity.
  • Marketing Messages: If you separately opt in, we may send promotional messages including special offers, new service announcements, and newsletters. Message frequency may vary.
  • Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.
  • Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will receive a one-time confirmation message.
  • Help: Reply HELP to any message for assistance, or contact us at support@nettech.ms or (662) 539-7787.
  • No Sharing: We do not sell, rent, or share your phone number or SMS consent information with third parties or affiliates for marketing purposes. SMS consent data is not shared with any third parties except as required by SMS service providers (e.g., carriers) to deliver messages.
  • Consent Not Required for Purchase: Your consent to receive SMS messages is not a condition of purchasing any goods or services from Net-Tech.

4. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: With trusted vendors who assist us in operating our business (e.g., CRM platforms, SMS delivery services). These providers are bound by confidentiality agreements.
  • Legal Compliance: When required by law, regulation, or legal process.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. SMS consent records are retained for the duration of your consent plus a reasonable period thereafter for compliance purposes.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information.
  • Opt out of marketing communications at any time.
  • Withdraw consent for SMS messaging by texting STOP.

8. Children's Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us: